Add Product
From the SITES tab on HQ, access your site, then from the left-hand menu select the Menus tab. From the Menu Tab at the top, you can add a new Product by clicking on Add Product. Alternately you can click on the large Plus sign underneath the Modifier Groups tab to Add Product as well.
Required Permissions: View Products, Add Products, Edit Products, Delete Products
Product Tab
The options for the Product Tab are detailed below.
| FIELD | DESCRIPTION |
| NAME | The product name. |
| CATEGORY | The product category, chosen from the list of available categories. |
| PLU/GTIN | A unique identifier that can be used for enterprise management pricing imports, as well as external integrations. |
| VISIBILITY | Determines if the product is visible on the POS or not. |
| 86 Item | Check the Box to 86 an item. This will mark the item as out of stock on the POS and any external integrations if applicable. |
| DESCRIPTION | This field allows the user to enter a product description that can be viewed on the POS or Kiosk. e.g. ingredients, wine vintage, etc. |
| CALORIE COUNT | The total calorie count of the product as displayed on a kiosk. |
| OMNIVORE | Legacy Functionality. |
| BAR CODE | Allows bar code scanner functionality by entering the item bar code information here. |
| COOK TIME | If the setting "hold orders based on cook time" is enabled in the Site Settings tab, this will delay the fire time to the KDS based on the total cook times of the items in an order. |
| CONFIGURATIONS | This is a list of attributes that can be applied to an item that determine how the item is sold. e.g. A donation is handled differently in the software as opposed to a food item. This can also be used to call out Vegetarian or Low Sodium food options as well. |
| ALLERGENS | This can be used to display item specific Allergen information e.g. Shellfish, Peanuts, etc. Only functions if the Allergen configuration is enabled in POS Settings. |
| AVAILABLE TO ORDER IF ALREADY PURCHASED | This field allows the user to specify a prerequisite item for the current item. e.g. If the current item is an add on to a steak, the steak must already be fired or if the current item is an All You Can Eat refill, the All You Can Eat item must already be fired. |
| DB ID | The TRAY generated database ID. |
| MENU IMAGE | You can add an image of this product to be displayed on the POS, Kiosk or Web by clicking on the Edit button and uploading and image file. Preferred file types are *.jpg or *.png. |
| UNIT | This determines the unit of measure this item will be sold by. |
| BASE PRICE | The base price for this item |
Assigning Products to a Menu
All Products must be assigned to a Menu to be usable by a POS.
Unassigned Products displays newly added Products that have not yet been assigned to a Menu. Click on the new product's check box and select the Add to Menu(s) button. Select the correct menu from the drop down and hit Save. Your product will now appear in the menu section you selected. The Menu Assignment(s) button will show you a list of menus the Product is assigned to, and can also be used to add an individual product to multiple menus, or edit which menus that product is assigned to.
If you have a menu selected, clicking on the '+' button will allow you to add an existing product to the selected menu.
Once the information has been added or updated, you will need to click the black "Save" button. After saving the changes, Publish the information by using the blue “Publish” button at the top of the screen. Choose “Menus” and then click the black “Publish” button.
For more in-depth information regarding Products and Menus, please reference the Menu - Menu (HQ) article.
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