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TRAY Hub

Elizabeth Hawes
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Coming Soon: TRAY Hub 

We’re excited to introduce TRAY Hub, our new centralized back-end platform designed to give you more control, visibility, and efficiency across your business. TRAY Hub brings together the tools you use every day—menus, device configurations, reporting, and user management—into one seamless, modern interface.

What is TRAY Hub?

TRAY Hub is the next evolution of the TRAY back office. Instead of relying on multiple legacy tools, you’ll soon have a single login to access everything you need to run your operations.

From configuring menus and managing site nodes to viewing performance reports, TRAY Hub simplifies workflows and makes navigation intuitive with guided flows and improved data visibility.

 

Key Features at Launch

  • Unified Login & Navigation
    Access all your venues, sites, and reports from one central hub with guided flows for smoother onboarding.

  • Menu & Device Configuration
    Easily configure items, modifiers, and device settings without switching tools.

  • Site & Node Management
    Instantly view assigned and unassigned sites, assign nodes, and see updates in real time—no page reload required.

  • User & Account Creation
    Create new accounts with built-in node access assignments and role-based permissions.

  • Reports & Dashboards
    Enhanced dashboards powered by our new data warehouse design, offering faster queries and clearer insights through fact and dimension models.

  • Scalable Design
    TRAY Hub is built on a flexible architecture that supports future integrations, infinite scrolling for large lists, and modern ETL optimization for reliable reporting.

     

Why This Matters

  • Fewer tools, faster workflows – reduce clicks and get more done in one place.

  • Stronger data foundation – reporting powered by a dedicated data warehouse, ensuring accuracy and historical consistency.

  • Future-proof platform – built for upcoming integrations, features, and analytics expansions.

     

What’s Next?

TRAY Hub is currently in its final testing phase. We’ll be rolling it out gradually over the next few months, with training resources and migration support available for all customers.

Stay tuned for:

  • Video walk-throughs of the new Hub

  • Helpdesk guides covering configuration, navigation, and reporting

  • Migration timelines for existing HQ users

🚀 Launch Timeline: Coming soon as part of the TRAY 7.10 Release 

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