The Checks report is an Orders report that displays only closed checks and the details of that check in its final state. When searching for a Check ID, you do not need to specify any other filters in the report such as Site, service, date range, etc.
The orders reports use order data, not payment data to calculate their totals. This means that the orders reports are reflecting the dollar amount of expected revenue based on items fired from the POS. The numbers from the Orders reports will not tie to the numbers from the Sales reports if unpaid checks are left open past the trading day time
This report can be exported to CSV, Excel and PDF
HQ Reports
On TRAY HQ, select the REPORTS tab across the top menu. From there select the Reporting Category Selector and from the Orders reports select the Checks report
Checks report filters
FIELD | DESCRIPTION |
PERIOD | Specify the time period you want to report on |
SITE | Filter the report by site or group |
TYPE |
Filter the report based on a specific tender type that may have been applied - If multiple sites are selected, each value will be prefaced by the site name |
CHECK ID |
Enter the Check ID of the specific check you wish to search for When searching for a Check ID, you do not need to specify any other filters in the report such as Site, service, date range, etc. |
Checks Report fields
FIELD | DESCRIPTION |
OPENED | Date/time the check was opened |
CLOSED | Date/time the check was closed |
TAB ID | Check ID |
SITE | Site name |
SERVICE | Service & destination of the check |
ITEM(S) | The quantity, name, and price of every item sold. If a discount was applied to any items, it will appear in parenthesis next to the item with the name of the discount |
CREATED BY | The name of the user who created the check |
TAB NAME | The name of the guest. Will only display if a name has been entered |
DISC. | Discounted amount |
BASE | The base price of the check minus any taxes, tips, or fees |
TAX | Tax collected |
TIP | Tips applied |
FEES | Fees applied |
ADJ | Legacy field, no longer used |
TOTAL | Final check total |
BALANCE | Balance due |
PAYMENTS | If a payment has been applied to this check, you can click on the details button to see the payment details. From here you can click on the last 4 of the Credit Card on Credit Card payments to see the payment details such as transaction ID's from payment processors |
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