The TRAY POS allows you to apply discounts to the orders even after the order has been paid and closed.
To issue a discount for a closed check:
- Select Checks on the POS screen.
- Select Closed at the bottom-right portion of the screen.
- Select the check for which you wish to apply the discount.
- Select Reopen Check.
- Select the items to which you want to apply the discount and select the discount type.
The discounted amount appears as the unpaid balance.
- To refund the amount, select Refund.
- Enter the unpaid balance amount calculated in the previous step and select Refund.
- Select the reason for the discount from the drop down list and select “Refund”
- The refunded amount will be displayed, along with the option to print the discount receipt and ability to close the check, if the check has been successfully balanced.