The No Sale report logs all instances of No Sale usage at the venue.
No Sale occurs when a staff exchanges cash for any reason and enters the amount in the system with a specific reason such as paid
To generate a no sale report:
- Login to TRAY HQ with your credentials.
- Select SALES and then select No Sale.
Following table provides the information about the UI fields in the voids report screen.
From Shows the start date of range for the void report To Shows the start date of range for the void report Sites Shows the name of the site. Staff Shows the name of the staff Terminal Shows the terminal name Reason Shows the reason for void Drawer Indicates the type of the void report. Detailed and Summary
- Select Run Report.
The No Sale report generates.
Following table provides the details of the columns of Void report:
Field Description Date Specifies the date when no sale transaction occur Site Specifies the site name
Specifies the staff name
Specifies the device name
Specifies the drawer name Reason Specifies the reason for the No Sale Description Specifies the additional information about the No Sale transaction. Amount Indicates the amount exchanged.