Discounts allow you to reduce the cost of an item or order.
From the SITES tab in HQ, navigate to your site, then from the left-hand menu select the Discounts tab.
Permission Requirements: View Discounts, Add Discounts, Edit Discounts, Delete Discounts
Optional Permissions: Edit Discount Effective Date, Edit Discount Manager Approval Needed
Discounts
To add a discount, select Add Discount.
The screen below displays the configuration options for discounts.
The following table provides information about the fields in the Add Discount dialog:
| FIELD | DESCRIPTION |
| NAME | The name for the Discount. |
|
EID |
A unique identifier that can be used for Enterprise Management. |
| CHECK BUTTON | Clicking the blue "Check" button will check to see if the entered EID is already in use. |
| MAIN | Main discounts can be configured to group discounts together under a specific category. These categories are visible on certain reports. |
| DISCOUNT TYPE |
Whether the discount will be applied to an Item or the entire Order. The X for X Discount can also be configured. |
| MINIMUM SPENDING | The required check balance for this discount to be applied. Does not include gift cards, service charges or donations. |
| REQUIRED NUMBER OF ITEMS | Enter the minimum quantity of items to be added to the cart for the discount to be applicable. |
| INCLUDE |
Select the Services, Categories, and Items for which this discount is applicable. |
| EXCLUDE |
Select the Services, Categories, and Items for which this discount is not applicable. |
| REDUCTION TYPE |
|
| AMOUNT | Enter the amount for the applicable discount above. |
| APPLY TO SECTIONS | Legacy setting. |
| APPLY ONCE PER ORDER | Discount with this toggle can only be applied one time in an order. |
| DISCOUNT EFFECTIVE DATE | Select "Static Period" if you want to restrict use of this discount to a specific date range. Select the start and end date for the usage period. Select "Unlimited" for a Discount that is always available. |
| MANAGER APPROVAL NEEDED | When selected, a discount can only be used (or authorized) by Staff accounts whose role has the ManagerDiscounts permission. |
| AUTO APPLY ON KIOSK | When selected, the discount is automatically applied to orders from Kiosks if it meets the criteria of the discount. |
| AUTO APPLY ON WEB | When selected, the discount is automatically applied to orders from the TRAY Web ordering platform. |
| ENTERPRISE MANAGED | This field only exists at the Node level. If selected and pushed to the site, the discount will not be editable at the site level unless you are an Admin. |
Importing Discounts
Pressing the "Import Discounts" button will allow you to select another one of your sites and then import from a dropdown list of the discounts configured at that site.
Once the information has been added or updated, you will need to click the black "Save" button. Once saved, the updated information will be available at the POS.
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