Guest profiles in TRAY let you see your regular guests and capture all their client history. Save time and avoid duplication of guest entries by directly importing guest contact details from the existing guest profile.
Quickly search for guests by name, email or phone. Even if it’s a new booking, TRAY point of sale recognizes guests with previous stays. Instantly get access to links to all their present and previous bookings and see their you contact details, special requirements and even reviews of previous stays. Click the phone or email button to quickly get in touch with the guest.
- Login into TRAY.
- Select the Items from Menu Section.
- Selected items will be populated into Order Summary with price.
- Select / tap on Guest.
- Selecting the Guest will navigate to the screen of Guest Profile.
- Enter / provide the details of guest and select continue.
- Particular guest profile is opened.
- Guest can edit the profile, can sign New Waiver and check the discounts applicable to him.
- Select EDIT to edit / update the profile.
- User can edit the information of First name, Middle name, Last name, Email and Profile Description.