If the terminal looks like a KIOSK, do the following:
- Check which Terminal is it?
- (Optional) Find the device in Teamviewer.
- Navigate to the home page in TRAY.
- Tap About.
- Hold the TRAY logo at the top of the screen for 5 seconds.
- Use the caller’s PIN or find a manager pin in HQ to logout.
- Log in as a user or as an appropriate terminal with staff code.