The Added Gratuity report is a Sales report that provides a detail of the added gratuities that have been added to a check. Added Gratuities are not tips on payments (i.e. Credit Card Tips, Gift Card tips etc.) but rather they are service charges that are manually added to a check. This would be applicable in the case of certain types of orders, or for large parties of guests, etc.
The Added Gratuity report can be exported to CSV, Excel, and PDF format.
HQ Reports
On TRAY HQ, select the REPORTS tab across the top menu. From there select the Reporting Category Selector and from the Sales report select the Added Gratuity report.
Added Gratuity report filters
FIELD | DESCRIPTION |
PERIOD | Select the period for which you want to generate the report. By default, it is set to Today, once a custom date range is entered it will be change to Custom. |
START DATE |
Select the date from which you want to generate the report. |
END DATE | Select the date until which you want to generate the report. |
SITES | Select the site from the drop-down list. You can only select one site at a time. |
SERVICE | Select the service from the drop-down list. You can select multiple services. |
STAFF | Select the staff from the dropdown list, you can select multiple people. |
ADDED GRATUITIES | Select the gratuity from the dropdown list. You can select multiple gratuities. |
Added Gratuity Report Fields
FIELD | DESCRIPTION |
DATE | The date the gratuity was added to the check. The report will be grouped by date then by gratuity percentage |
GRATUITY | The Percentage Amount of the gratuity. The checks/totals on this report will be grouped by the gratuity percentage. |
STAFF | The name of the check owner. |
Granted By | The name of the employee who authorized the use of the gratuity. |
Check ID | The check ID. This is also a hyperlink that will display the same information provided on the Check Detail report. |
Closed Date/Time | The date and time the check was closed. |
SERVICE | The name of the service. |
NET SALES | The total net sales of the products sold. Any products configured as donations, service charges, or gift cards will show net sales here as 0. |
TAX | The taxes for the check. |
DEDUCTIONS | Deductions is a new column for TRAY Reports that represents the combination of Comps and Discounts. |
TIP | The tip amount for the check. |
ADDED GRATUITY | The added gratuity amount for the check, and the purpose of this report. |
SERVICES CHARGES | The services charges for the check. |
CHECK TOTAL | The total of the check. Net Sales + Tax + Tip + Added Gratuity + Service Charges. Deductions are not considered in the check total calculation but are listed on the report for reference. |
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