The process to issue bonus cards is the same. The first step to issuing a gift card is to have the appropriate gift card products created in the menu. From the POS, you can think of Issuing Bonus Cards as a three-part process:
- Order- Begin by ringing up a gift card product from the menu. The minimum gift card value requirement must be met in order for the bonus card to be added to the cart.
- Swipe- Proceed to the payment screen to assign the value to the card
- Pay- Apply a cash or card payment to activate the gift card
Navigate to the menu with your Gift Card products
Add the regular gift cards FIRST, and then add the bonus card.
Note: If you try to put the bonus card(s) in the cart before you've met the minimum gift card value requirement, you will receive an error message from the POS. Example below:
If issuing multiple gift cards and bonus cards, use the blue quantity button at the bottom of the POS to increase the amount of cards in the cart.
Send the order and progress to the payment screen. The status of each gift card product is indicated by a small white bubble next to the price 0/1 Swiped. Select the corresponding status bubble to prompt for card swipe(s). When issuing, gift cards must be swiped and cannot be manually entered. Swipe the bonus card FIRST, and you will see the screen populate with the card information. Swipe all bonus cards first and then do the regular gift cards.
! Note: When issuing Bonus Cards, you must swipe/load the Bonus Card first !
Gift Cards and Bonus Cards must be paid for immediately. Process the payment with either Cash or Card. Once the payment has been applied, the cards will then be loaded.
Once the gift card has been confirmed as loaded it will show a (1/1 Loaded - Paid) next to the item in the cart, and a chit will print from the printer showing the issued balance as well as the last 4 of the card.
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